Preparing for EPASS Reports

EPASS Support

23-Dec-2024

A Web-based EPASS

EPASS Reports represents our first step towards a fully web-based, cloud-enabled EPASS. EPASS Reports allows you to configure, view, run and print all of the reports you are familiar with entirely from a browser or mobile device. EPASS Reports also has a large list of new features, such as bookmarking, scheduling and report bursting. More information on EPASS Reports and its features can be viewed here.

Implementation Steps

To help us provide you with a smooth implementation of EPASS Reports and make sure that you enjoy all of its benefits, we have outlined three preparation tasks for you to follow before we deploy EPASS Reports to your business.

Step 1 - Prepare a Dedicated Web Server

EPASS Reports is a web application that requires a web server. We recommend that you use a dedicated server for EPASS Reports. Click here to see the minimum requirements for the server.

If you would like to install EPASS Reports on an existing server, please contact us with the specifications of the server. We'll work with you to determine if the existing server is sufficient for EPASS Reports. If you already have a dedicated web server or are using EPASS xAPI, then it is likely you already have the necessary infrastructure.

Also verify that you have at least 100GB of storage on your Database server. This is our recommend minimum, but storage is dependent on your reporting needs. Since all report data is saved in the database, you may need more storage than listed here or upgrade to additional storage in the future.

   Note: EPASS Reports will use one database license if it is installed on a separate web server and you have it running for 2 EPASS databases (such as LIVE and PLAY). If you use the same server or you have 3 or more databases, it will use two licenses.  Since EPASS Reports is a read-only feature, there is no advantage to setting it up for your PLAY database. We recommend using it for production databases only to keep your database license usage low.

Why do we need a dedicated web server?

• Resources: Some reports in EPASS are resource intensive. Having EPASS Reports on its own server won't take resources away from your other applications.
• Security: One of the key features of EPASS Reports is accessing your reports through the web from anywhere. To prevent exposing sensitive data to malicious users, EPASS Reports should be on a separate server that you can only access from outside your local network via VPN.
• Future Products: EPASS Reports is the first step in our vision towards a web-based EPASS. New products that we are working on will require a web server as well. Having this infrastructure in place today prepares you for the EPASS of tomorrow.

Step 2 – Set Up a VPN for Outside Access

Since EPASS Reports is a web-based application, it is accessible by any computer with an Internet browser and a connection to the EPASS Reports server. To prevent exposing sensitive data to malicious Internet users, we recommend that you set up a VPN (Virtual Private Network) with access to the EPASS Reports server. This allows secure access to EPASS Reports from outside your local network.
 

Step 3 – Contact Us

Once your web server is ready, let EPASS Support know so that we can arrange a technician to perform the installation. 

Email – support@epass.software

Web – support.epass.software

Phone – 888.629.4218

Please include the following:

• Your IT contact's name, phone number, and email address
• The server name and IP address
• Remote access info such as Teamviewer or RDP
• Are you planning to access EPASS Reports outside of your local network?

EPASS Reports User Guides and Resources

Full instructions for using EPASS Reports can be found in our online help guide, as well as our EPASS Reports overview video.

Have Questions? We're here to help! Contact EPASS Support and one of our service representatives will be happy to answer any questions you may have or resolve any issues related to your EPASS Reports implementation.