How do I correct a Serial Number on a finished Invoice?

EPASS Support

30-May-2023

Question: How do I correct a Serial Number on a Finished Invoice?

Answer: You cannot edit the serial number in the Invoicing Maintenance window once the Invoice is in Finished Status.

However – you can edit it by going to Serial Inventory > Sale Changes instead.

• Search the Invoice and the Model, then select the serial number that was sold for that Invoice, then click Edit.

• Select from the Serial # drop down the correct SN, then OK.