What do you need help with?

How do I handle a bounced / NSF check in EPASS?

How do I handle a bounced / NSF check in EPASS?

 

There are two parts to this:

 

Part One

  1. Login to EPASS on the date your posted the payment.
  2. Reverse the payment in Accounts Receivable. This can be done by going to AR > Transaction Processing > Add > Payment and doing a negative line for the same amount that the check was for.

    This will add the invoice back into that customer’s history.

 

Part Two

 

  1. Go to AR > Transaction Processing > Add > Adjustment and add a negative adjustment onto the invoice the check was paying to show the bank fees you incurred due to the bounced check.
×
Select company

You are related to multiple companies. Please select the company you wish to login as.