What do new EPASS clients need to have ready for Go Live?

EPASS Support

16-Jan-2025

What do new EPASS clients need to have ready for Go Live?

For a smooth Go Live experience, we recommend the following:

6 weeks prior to Go Live:

• Custom print form mock ups are submitted to Support

• A printed void check is submitted to Support

• All integrations (Retail Deck, AVB, Package AI, Podium, etc.) have been submitted to Support

• EPASS Pay MID has been received and terminals have been ordered

4 weeks prior to Go Live:

• Barcode scanners have been ordered

• Label sizes have been selected and configured in EPASS

• Customization requests for standard commission report have been submitted to Support

• Mobile Tech has been tested from an outside connection

3 weeks prior to Go Live:

• Label printers need to be setup and tested